ENS Event Categories

Event Categories

Events are divided into four categories. The following describes individual events categories. Each table contains columns that provide descriptive information about events as follows:

  • Event: The formal name of the event.
  • Description: The definition or function of the event.
  • Key: The information type that identifies the event.
  • Value: The information type that must change to trigger the event.
  • Invoker: The entity that triggered the event.
Agent Web Console Event Categories

Event

Description

Key

Value

Invoker

DMC_ADDRESS_ADD

Adding a postal address to a VIP list.

Address

Status

Agent or API

DMC_ADDRESS_EDIT

Editing postal address data in a VIP list.

Address

Status

Agent or API

DMC_ADDRESS_DELETE

Deleting a postal address from a VIP list.

Address

Status

Agent or API

DMC_DEVICE_ADD

Adding a device ID to a VIP list.

Device ID

Status

Agent or API

DMC_DEVICE_EDIT

Editing device ID data in a VIP list.

Device ID

Status

Agent or API

DMC_DEVICE_DELETE

Deleting a device ID from a VIP list.

Device ID

Status

Agent or API

DMC_EMAIL_ADD

Adding an email address to the VIP list.

Email Address

Status

Agent or API

DMC_EMAIL_EDIT

Editing email address data in a VIP list.

Email Address

Status

Agent or API

DMC_EMAIL_DELETE

Deleting an email address from a VIP list.

Email Address

Status

Agent or API

DMC_PAYMENT_ADD

Adding a payment in a VIP list.

Payment

Status

Agent or API

DMC_PAYMENT_EDIT

Editing a payment in a VIP list.

Payment

Status

Agent or API

DMC_PAYMENT_DELETE

Deleting a payment from a VIP list.

Payment

Status

Agent or API

DMC_UDF_ADD

Adding a UDF to a VIP list.

Label|Value

Status

Agent or API

DMC_UDF_EDIT

Editing a UDF in a VIP list

Label|Value

Status

Agent or API

DMC_UDF_DELETE

Deleting a UDF from a VIP list

Label|Value

Status

Agent or API

NOTE: For the Agent Web Console Event DMC_UDF_ADD, the key is a combination of the UDF label and the unique value separated by the pipe ( | ) delimiter. This is because the label for a UDF is constant but the value is dynamic and changeable.
Workflow Events

Event

Description

Key

Value

Invoker

WORKFLOW_NOTES_ADD

Add informative note to transaction.

Transaction ID, Order Number, Site ID

Note

Agent or API

WORKFLOW_QUEUE_ASSIGN

Assign transactions to agents.

Transaction ID, Order Number, Site ID

Agent initials

Agent or API

WORKFLOW_REEVALUATE

Press Reevaluate Risk button for transaction.

Transaction ID, Order Number, Site ID

Score

Agent or API

WORKFLOW_STATUS_EDIT

Modify status of an order by agent.

Transaction ID, Order Number, Site ID

Status

Agent, API or SYSTEM

Risk Change Events

Event

Description

Key

Value

Invoker

RISK_CHANGE_GEOX

Risk connected to region has changed.

Transaction ID, Order Number, Site ID

GEOX

System

RISK_CHANGE_NETW

Network type has changed.

Transaction ID, Order Number, Site ID

NETW

System

RISK_CHANGE_REAS

One or more risk reasons have changed.

Transaction ID, Order Number, Site ID

Reason

System

RISK_CHANGE_REPLY

Risk reply has changed.

Transaction ID, Order Number, Site ID

Status

System

RISK_CHANGE_SCOR

Risk score has changed.

Transaction ID, Order Number, Site ID

Score

System

Special Alert Events

Event

Description

Key

Value

Invoker

SPECIAL_ALERT_TRANSACTION

A manually approved transaction has crossed the Queue Options Score threshold.

Transaction ID, Order Number, Site ID

Score

System

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