For DMC events, the old value and new value tags can contain the following:
- approve
- review
- escalate
- decline
- blank (null)
A value can be null (the field blank and containing no data) when an event is either being created or deleted. For example, when you are adding an email address to a VIP list, there is no old value as the email address did not previously exist in the list. The same is true of a new value when an address is being deleted. The old value is the address but after it is deleted, the new value is null.
The key tag values in AWC Card related events are irreversibly hashed credit card numbers.
The structure of the tags for AWC Address related events is an exception to the standard format. Rather than the keytag holding a single value, several tags are nested within the key tags that contain the values for the actual postal address.
- address_1: The street address.
- address_2: An optional value such as an apartment or suite number.
- city: The city name.
- state: The state name.
- postal_code: The five or nine digit postal code.
- type: This value indicates that the address is either billing or shipping.
DMC_ADDRESS_ADD
<event>
<name>DMC_ADDRESS_ADD</name>
<key>
<address_1>Street Address </address_1>
<address_2>Optional Address </address_2>
<city>City </city>
<state>State </state>
<postal_code>Postal Code </postal_code>
<type>Address Type </type>
</key>
<old_value>null </old_value>
<new_value>New Status </new_value>
<agent>agent@email.com </agent>
<occurred>2015-09-05 13:19:24 </occurred>
</event>
DMC_ADDRESS_EDIT
<event> <name>DMC_ADDRESS_EDIT</name> <key> <address_1>Street Address </address_1> <address_2>Optional Address </address_2> <city>City </city> <state>State </state> <postal_code>Postal Code </postal_code> <type>Address Type </type> </key> <old_value>Old Status </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-08 17:11:21 </occurred> </event>
DMC_ADDRESS_DELETE
<event> <name>DMC_ADDRESS_DELETE</name> <key> <address_1>Street Address </address_1> <address_2>Optional Address </address_2> <city>City </city> <state>State </state> <postal_code>Postal Code </postal_code> <type>Address Type </type> </key> <old_value>Old Status </old_value> <new_value>null </new_value> <agent>agent@email.com </agent> <occurred>2015-09-08 17:23:24 </occurred> </event>
DMC_DEVICE_ADD
<event> <name>DMC_DEVICE_ADD</name> <key>Device Id</key> <old_value>null </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_DEVICE_EDIT
<event> <name>DMC_DEVICE_EDIT</name> <key>Device Id </key> <old_value>Old Status </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_DEVICE_DELETE
<event> <name>DMC_DEVICE_DELETE</name> <key>Device Id </key> <old_value>Old Status </old_value> <new_value>null </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_EMAIL_ADD
<event> <name>DMC_EMAIL_ADD</name> <key>Email Address </key> <old_value>null </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_EMAIL_EDIT
<event> <name>DMC_EMAIL_EDIT</name> <key>Email Address </key> <old_value>Old Status </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_EMAIL_DELETE
<event> <name>DMC_EMAIL_DELETE</name> <key>Email Address </key> <old_value>Old Status </old_value> <new_value>null </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_PAYMENT_ADD
<event> <name>DMC_PAYMENT_ADD</name> <key>Hashed Value </key> <old_value>null </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_PAYMENT_EDIT
<event> <name>DMC_PAYMENT_EDIT</name> <key>Hashed Value </key> <old_value>Old Status </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_PAYMENT_DELETE
<event> <name>DMC_PAYMENT_DELETE</name> <key>Hashed Value </key> <old_value>Old Status </old_value> <new_value>null </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_UDF_ADD
<event> <name>DMC_UDF_ADD</name> <key>Label|Value </key> <old_value>null </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_UDF_EDIT
<event> <name>DMC_UDF_EDIT</name> <key>Label|Value </key> <old_value>Old Status </old_value> <new_value>New Status </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>
DMC_UDF_DELETE
<event> <name>DMC_UDF_ADD</name> <key>Label|Value </key> <old_value>Old Status </old_value> <new_value>null </new_value> <agent>agent@email.com </agent> <occurred>2015-09-05 13:19:24 </occurred> </event>