Integrate directly with the Identity and Fraud Services dispute management platform.
Transmit transaction details and supporting evidence files. The platform processes this data to automatically construct chargeback responses, recover lost revenue, and populate analytic dashboards with real-time dispute metrics. For more information, go to the Order Data API documentation.
Ingest webhook notifications triggered by status changes in chargebacks and disputes. This real-time feed allows you to automatically synchronize order statuses and trigger follow-up workflows within your CRM or Order Management System. For more information, go to the Events API documentation.
Report outcome decisions for pre-dispute prevention alerts. The system validates and relays your resolution choice (such as a refund or cancellation) directly to Ethoca or Verifi to resolve the alert and prevent a chargeback. For more information, go to Prevention API documentation.
For help with API integration, contact the Identity and Fraud support team at chargebackmanagement@kount.com.