Workflow Configuration Options for Kount 360 in Adobe Commerce (Magento)

There are multiple ways to set up rules in Kount 360 to work with the configurations you set in Adobe Commerce (formerly Magento). The following examples are for Pre-Authorization Payment Review and Post-Authorization Payment Review.

Pre-Authorization Payment Review configuration options

Configuration 1

The Review/Decline Action is set to Hold Order/Decline Status. The Kount 360 outcome is Review. This results in the order being submitted, then marked as Review Status in Adobe Commerce.

Configuration 2

The Review/Decline Action is set to Hold Order/Decline Status. The Kount 360 outcome is Declined. This results in the order not being submitted, then marked as Decline Status in Adobe Commerce.

Configuration 3

The Review/Decline Action is set to Review Order/Void Payment. The Kount 360 outcome is Review. This results in the order being submitted successfully, but marked as Review Status in Adobe Commerce.

Configuration 4

The Review/Decline Action is set to Review Order/Void Payment. The Kount 360 outcome is Decline. This results in the order not being submitted.

Post-Authorization Payment Review configuration options

Configuration 5

The Review/Decline Action is set to Hold Order/Decline Status. The Kount 360 outcome is Review. This results in the order being submitted, then marked as Review Status in Adobe Commerce.

Configuration 6

The Review/Decline Action is set to Hold Order/Decline Status. The Kount 360 outcome is Decline. This results in the order being submitted, then marked as Decline Status in Adobe Commerce.

Configuration 7

The Review/Decline Action is set to Review Order/Void Payment. The Kount 360 outcome is Review. This results in the order being submitted successfully, then marked as Review Status in Adobe Commerce.

Configuration 8

The Review/Decline Action is set to Review Order/Void Payment. The Kount 360 outcome is Decline. This results in the order not being submitted and the transaction being voided.

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